Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026
 

1. Introduction

Copilot Equipment LLC ("Copilot," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website copilotequipment.com (the "Site") or interact with our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
 

2. Information We Collect
 

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Submit Project Requests or Contact Forms, including:
  • Full name
  • Company name
  • Email address
  • Phone number
  • Project location
  • Project type and details
  • Equipment needs
  • Project timeline information
• Subscribe to Communications, including:
  • Email address
  • Communication preferences
• Apply for Employment, including:
  • Resume and application materials
  • Contact information
  • Professional history
     

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Usage Data: Pages viewed, time spent on pages, links clicked, referring URL
• Device Information: IP address, browser type and version, operating system,      device type
• Analytics Data: Geographic location (city/region level), session duration,      bounce rate, traffic sources

This information is collected through cookies and similar tracking technologies (see our Cookie Policy for details).

2.3 Information We Do NOT Collect

• We do not knowingly collect information from children under 18
• We do not collect sensitive personal information (health data, financial account      information, biometric data) unless specifically required for business      purposes and with your explicit consent
• We do not track you across third-party websites

3. How We Use Your Information

We use the information we collect for the following business purposes:

3.1 Primary Business Operations

• Responding to Inquiries: Processing project requests, partnership inquiries, and      general questions
• Service Delivery: Providing equipment rental services and technical support
• Customer Relationship Management: Managing accounts and ongoing customer relationships
• Business Communications: Sending service-related information, updates, and responses

3.2 Website Improvement

• Analytics:  Understanding how visitors use our Site to improve functionality and  content
• Performance Monitoring: Identifying and fixing technical issues
• User Experience: Optimizing navigation, layout, and content based on usage patterns

3.3 Marketing (With Your Consent)

• Sending promotional materials about our services
• Providing industry insights and updates
• Sharing relevant equipment solutions and offerings

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

3.4 Legal and Safety

• Complying with legal obligations and requests
• Protecting against fraud, security threats, and illegal activity
• Enforcing our Terms of Use and other agreements

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us with:

• Website hosting and maintenance
• Analytics services (e.g., Google Analytics)
• Email delivery services
• Customer relationship management systems
• Form processing services (e.g., JotForm)

These providers are contractually obligated to use your information only for the services they provide to us and to protect your information.

4.2 Business Transfers

If Copilot is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Valid legal processes (subpoenas, court orders, legal requests)
• National security or law enforcement requirements
• Circumstances involving potential threats to safety or security

4.4 With Your Consent

We may share information for purposes not described in this policy with your explicit consent.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy:

• Project Request Data: Retained for up to 2 years after last contact to support      ongoing business relationships and follow-up opportunities
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for      performance analysis
• Marketing Contacts: Retained until you unsubscribe or request deletion
• Legal Requirements: Information may be retained longer when required by law or for legitimate business purposes (e.g., contract fulfillment, dispute resolution)

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a structured, commonly used format

6.2 Correction

• Request correction of inaccurate or incomplete information

6.3 Deletion

• Request deletion of your personal information (subject to legal retention requirements)

6.4 Objection and Restriction

• Object to our processing of your personal information
• Request  restriction of how we use your information

6.5 Withdrawal of Consent

• Withdraw consent for marketing communications or data processing based on consent

6.6 Opt-Out of Communications

• Unsubscribe from marketing emails at any time

To exercise these rights, contact us at:

• Email:      info@copilotequipment.com
• Phone:      (251) 635-4407
• Mail:      Copilot Equipment, 8554 Katy Freeway, Suite 206, Houston, TX 77024

We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: Sensitive data transmitted over the internet is encrypted using SSL/TLS
• Access Controls: Limited access to personal information on a need-to-know      basis
• Secure Storage: Data stored on secure servers with regular security updates
• Monitoring: Regular monitoring for security vulnerabilities and incidents

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites, including:

• Equipment manufacturers
• Industry associations
• Partner organizations
• Social  media platforms

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

Copilot Equipment is based in the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.

By using our Site, you consent to the transfer of your information to the United States and acknowledge that data protection laws may differ from those in your jurisdiction.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Categories of personal information collected and purposes of use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: We do not sell personal information, so no opt-out is necessary
• Right to Non-Discrimination: We will not discriminate against you for  exercising your rights

To exercise these rights, contact us using the information in Section 6.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals because there is no industry standard for how to respond to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes (if you've provided contact information)

Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Copilot Equipment

Email: info@copilotequipment.com
Phone: (251) 635-4407
Website: www.copilotequipment.com